Shipping & Returns
We hand-craft every product with passion, precision and purpose. We strive to keep a "healthy" stocking level of products readily available for our eager customers. On rare occasions we might end up having to freshly craft products for your order which may affect shipping and handling times. We will always notify you of delays.
General Shipping Policies
- Shipping cost is a flat $5.00, unless your order is over $35, then it's ALWAYS free. All orders are processed and shipped within 1 - 2 business days.
- We provide tracking information for all orders. If you have a question or concern about an order that you have placed and awaiting on, let us know immediately and we will be happy to assist.
- Please be certain that all shipping information is correct PRIOR to confirmation of your payment. Groomed & Grizzly Beard Co. cannot not responsible for packages lost due to incorrect shipping information. If your order is returned to us because of an incorrect address, we will have to charge you to have it shipped again. We will do our best to get it back out to you as soon as possible.
International Shipping Policies
- We are not responsible for any duties collected on international orders. We have no control if customs holds the package and delays or prevents delivery.
- International customers: Please contact us if you have any problems or issues with shipping options at checkout.
- International orders will take longer to arrive. Customs may delay delivery which is out of our control.
- Buyer is responsible for any imposed duties or taxes on an order.
- Only if you are a local Arizona resident, you will be charged a tax rate based on your location within the state at checkout. We do, however, offer FREE SHIPPING on all orders over $35 as a thank you for customers supporting small business, so that helps!
- Any product can be returned with in a 30-day window for any reason. Hate the oil? Send it back... Makes your beard too sexy and you can't keep the women away? Send it back... Makes you feel too much like a man? Send it back...